Artificial intelligence (AI) is transforming the casino industry by enhancing operations, boosting customer interactions, and improving security measures. In 2023, a document by Deloitte pointed out that AI tools could boost operational productivity by up to 30%, enabling casinos to better manage assets and lower costs. One notable figure in this area is David Schwartz,…

Artificial Intelligence (AI) is transforming the casino industry by optimizing operations and improving customer satisfaction. In 2023, a report by Deloitte pointed out that AI technologies could enhance operational productivity by up to 30%, enabling casinos to better manage resources and refine service delivery. One remarkable example is the utilization of AI-driven chatbots for customer…